I Have My Formal Decision

You have received your formal decision. We understand from our own experience that this is a very emotional time for you. You have just spent many long months waiting for this moment, and its arrival marks the end of a bitter battle with a powerful enemy. By now, whatever your outcome, you will have realised that the OIA were not the saviours that they were promised to be. If you chose to challenge the material inaccuracies in the Draft Decision document, then you will now have a new version of that document, the Final Decision document, with those inaccuracies altered. However, unless you are the Independent Adjudicator's wife, your decision will not have changed. (If it has, then a miracle has happened! Please contact us immediately!)

There are three main outcomes that you can have at this stage:

  1. Your case was found to be NOT JUSTIFIED

    This means that the OIA have decided that they believe the university's version of events, and they have therefore found in the university's favour. Take a deep breath, this doesn't have any bearing on you as a person. It's the OIA version of the 2:1 degree, everyone has one! Take another deep breath and go straight to our section for the "Not Justified".

  2. Your case was found to be PARTLY JUSTIFIED

    The OIA found some of what you claimed to be believable. Well done, they are a tough bunch to persuade, (are you the vice chancellor's daughter?). They have agreed with some of what you have said, in opposition to the university's take on things. However, they have also agreed with some aspects of the university's version of events, so you don't get it completely your own way. For more information, go to our section for the "Partly Justified".

  3. Your case was found to be JUSTIFIED

    The OIA found your version of events to be totally believable and came down firmly on your side against the university. A decision like this is as rare as hen's teeth. It's the OIA version of not only getting a First Class, but also getting all your work graded above 90%. You are probably a foreign prince, a member of the Royal Family, or the Vice Chancellor. You may not be wondering "what next", but we wrote a section just for you, because "success" OIA style is probably not all it was cracked up to be. For more information, go to our section for the OIA elite, entitled "Justified".

Donec hendrerit in magna eget semper. Aliquam pellentesque metus quis velit iaculis, eu condimentum mi facilisis. Aliquam tempor condimentum augue. Nullam eu lorem luctus, facilisis sem pellentesque, aliquam elit. Integer sagittis placerat venenatis. Integer vel lorem gravida, vestibulum ante ac, sagittis ipsum. Praesent vel dolor ut est adipiscing volutpat quis a diam. Fusce tincidunt varius ornare. Phasellus venenatis enim nisl, eu feugiat arcu vestibulum non. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Suspendisse mattis, ante sed lacinia imperdiet, eros magna venenatis erat, sed elementum diam augue a orci. Suspendisse consectetur vel justo suscipit posuere.

Proin metus turpis, ultricies a ligula ac, tempus egestas sem. Cras dolor quam, ultricies vel pellentesque vel, mollis id dui. Maecenas eleifend aliquam augue, a blandit nisl dictum ut. Nunc aliquet congue augue, eget facilisis lorem hendrerit a. Ut fringilla diam vel vehicula elementum. Suspendisse tempor eros dolor, nec iaculis neque feugiat sit amet. Ut fermentum eleifend urna ac viverra.

After The Fact

So, Your university has attacked you. Now what? You will certainly be upset, disorientated and angry. You might also be isolated, discredited, psychologically injured, financially disadvantaged, and a host of other things besides! Listen carefully!!! ...

What Do I Need To Do?

First, decide what stage you are at:

1.  It's only just happened, I don't know what to do, or where to turn!
Stay calm...
You are not alone! We have extensive experience of what you are going through. Firstly, remember that this is probably not your fault. Secondly, remember that whatever happens from this point forward, your physical and mental health are the two most important things to maintain. Take some time to carefully evaluate the situation. Use the information in our flowchart to help you to explore your options.
see more information...
2.  I've complained to my university, but I'm still not satisfied!
Your university has procedures which it MUST follow, in order to handle your case fairly. The first stage is usually to make an informal oral complaint, if the problem is not too serious. Your university may not even recognise this as part of their complaints process, so it is important to ask for the complaints procedure documentation right from the start. If your complaint is more serious, then the first stage will almost certainly involve a written complaint. In that case, your university must recognise your complaint as a formal complaint. Universities usually consider complaints at two formal stages, stage 1 and stage 2. The "Complaints Procedures" for your own university will explain how the university will deal with your complaint at each stage. On completion of a stage, your university should decide if they accept the merits of your complaint, and if so, should offer you a remedy for your complaint. They should also explain what further action is available to you, should you be unhappy with their findings. It is at this point that you need to decide whether to accept their findings and the remedy, or to move to the next stage. Each stage will have an increasing level of formality. Once all the stages available to you at the university are exhausted, the university MUST issue you a document called "Completion of Procedures". This will be written letter or form, and will indicate clearly that it is the "Completion of Procedures" document.
see more information...
3.  I've completed complaining to my university, and have a completion of procedures letter.
If you have your "Completion of Procedures" letter, you have probably been advised that if you are still not satisfied, then you must take your case to the OIA. You may have been given a leaflet which serves as a sort of idiot's guide to the OIA, and by this time, you may be tempted to believe that you still have a good chance at resolution of your complaint. Unfortunately, the OIA's statistics tell a totally diffent story!
see more information...
4.  I've sent my complaint to the OIA, What happens next?
more text here.......
see more information...
5.  The OIA have issued a Draft Decision. I'm still not satisfied.
more text here.......
see more information...
6.  The OIA have issued their Formal Decision. I'm still not satisfied
more text here.......
see more information...
7.  I've spoken to a lawyer/solicitor/legal advisor, instead of going to the OIA.
more text here.......
see more information...
8.  I've spoken to a lawyer/solicitor/legal advisor, and I've also complained to the OIA
more text here.......
see more information...
External Links:

The links below will take you to other sites which offer general information about this subject, but which are not necessarily connected or in the control of this site.